First of all if my honesty makes you hate me but saves the company some face. I can handle your bitchyness then.
Here's what happened, I'm damn right tired right now so I'll just make it short.
Malay customer came with his wife and kid in a stroller.
Three of them were at the counter and I went into take a drink.
Came out customer was walking out of the shop looking furious.
He said REALLY loud on the way out, "Langsung tak layan orang! Macam kita tak ada duit untuk bayar!" and three people at counter...didn't hear his out burst. I just came out heard it all and felt extremly embarass.
Told two of colleagues about it, one of them asked me to tell our supervisor since we're close with her and we didn't know it was such a big deal.
Supervisor told us it was and even asked me to write down what the customer said so I did, then she told the marketeer about it, she said it's best to let her know in case the customer filed a complain at their site then all the staff in our shop will be in deep shit.
Sis both of them were morning shift they had already gone home and one of them is working full day today.
She said she doesn't remember seeing any customer.
One of them who went home said he remembers seeing the customer but they never entered the shop, just stood outside.
The other that went home as well said she doen't recall.
And all three of them always bitch about the rest of us behind our backs.
The one that is working full shift even said I'm so dead on monday and laughed.
XOXO
J
Here's what happened, I'm damn right tired right now so I'll just make it short.
Malay customer came with his wife and kid in a stroller.
Three of them were at the counter and I went into take a drink.
Came out customer was walking out of the shop looking furious.
He said REALLY loud on the way out, "Langsung tak layan orang! Macam kita tak ada duit untuk bayar!" and three people at counter...didn't hear his out burst. I just came out heard it all and felt extremly embarass.
Told two of colleagues about it, one of them asked me to tell our supervisor since we're close with her and we didn't know it was such a big deal.
Supervisor told us it was and even asked me to write down what the customer said so I did, then she told the marketeer about it, she said it's best to let her know in case the customer filed a complain at their site then all the staff in our shop will be in deep shit.
Sis both of them were morning shift they had already gone home and one of them is working full day today.
She said she doesn't remember seeing any customer.
One of them who went home said he remembers seeing the customer but they never entered the shop, just stood outside.
The other that went home as well said she doen't recall.
And all three of them always bitch about the rest of us behind our backs.
The one that is working full shift even said I'm so dead on monday and laughed.
XOXO
J
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